About

Community Bank, N.A. is a subsidiary of Community Financial System, Inc. (NYSE: CBU) Community Financial System, Inc. is a diversified financial services company focused on four main business lines – banking services, employee benefit services, insurance services and wealth management services. Its banking subsidiary, Community Bank, N.A., is among the country’s 100 largest banking institutions with over $16 billion in assets and operates approximately 200+ customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts – and now New Hampshire! 

It has been serving the financial needs of its customers for 160 years. The Company’s Benefit Plans Administrative Services, Inc. subsidiary is a leading provider of employee benefits administration, trust services, collective investment fund administration, and actuarial consulting services to customers on a national scale. The Company’s OneGroup NY, Inc. subsidiary is a top 68 U.S. insurance agency. The Company also offers comprehensive financial planning, trust administration and wealth management services through its Nottingham Financial Group operating unit. Headquartered in Syracuse, NY, Community Financial System employs more than 3,000 people who work every day to show that Community is more than part of our name. In 2025, CFSI donated nearly $4M to nonprofits and charities across our footprint, and our employees volunteered more than 20,000 hours in the communities where they live and work.